PRIVACY POLICY

 

1. Introduction

Welcome to ApplyUni Abroad (“ApplyUni Abroad”, “we”, “our”, or “us”), a trading name of Supreme IAG Services. We are committed to protecting your privacy and ensuring that your personal information is handled securely, responsibly, and transparently.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, create an account, use our services, communicate with us, or otherwise interact with ApplyUni Abroad.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

2. Who We Are

ApplyUni Abroad is an international education consultancy and application support platform that assists students in identifying study opportunities, applying to universities and colleges abroad, obtaining admission offers, and accessing related educational support services.

Company Name: Supreme IAG Services
Trading Name: ApplyUni Abroad
Email: info@applyuniabroad.com
Website: www.applyuniabroad.com

3. Information We Collect

We may collect the following categories of information:

A. Personal Information

  • Full name
  • Date of birth
  • Gender
  • Nationality
  • Passport information
  • National identification details
  • Contact information (email address, telephone number, residential address)
  • Parent, guardian, or sponsor information
  • Emergency contact information

B. Academic Information

  • Educational history
  • Academic transcripts
  • Certificates and qualifications
  • English language test results (IELTS, TOEFL, PTE, etc.)
  • Personal statements and essays
  • Curriculum Vitae (CV) or Resume
  • Reference letters

C. Financial Information

  • Scholarship information
  • Sponsorship details
  • Payment records
  • Transaction history related to our services

D. Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Login activity
  • Website usage data
  • Cookies and tracking technologies

E. Communications

  • Emails and messages exchanged with us
  • Support tickets
  • Chat records
  • Survey responses and feedback

4. How We Collect Information

We collect information:

  • Directly from you when you register or submit forms
  • When you upload documents to your account
  • When you communicate with us via email, phone, WhatsApp, or social media
  • Through agents and authorized representatives acting on your behalf
  • Through cookies and analytics technologies
  • From partner institutions where necessary and authorized

5. How We Use Your Information

We use your information to:

Service Delivery

  • Create and manage your account
  • Process university and college applications
  • Recommend suitable courses and institutions
  • Communicate application updates
  • Provide educational counseling services

Administrative Purposes

  • Verify your identity
  • Process payments
  • Maintain records
  • Respond to inquiries and support requests

Improvement of Services

  • Analyze user behavior and platform performance
  • Improve website functionality
  • Develop new products and services

Marketing and Communication

  • Send newsletters and educational opportunities
  • Inform you about scholarships and admission updates
  • Share promotional offers and events

You may opt out of marketing communications at any time.

6. Legal Basis for Processing

We process personal information based on one or more of the following grounds:

  • Your consent
  • Performance of a contract with you
  • Compliance with legal obligations
  • Legitimate business interests
  • Protection of your vital interests

7. Sharing of Information

We may share your information with:

Educational Institutions

  • Universities
  • Colleges
  • Language schools
  • Scholarship providers

Service Providers

  • Payment processors
  • Cloud hosting providers
  • Customer support platforms
  • IT service providers

Business Partners

  • Authorized recruitment agents
  • Education partners
  • Visa support partners

Legal Authorities

Where required by law, court order, governmental request, or regulatory requirement.

We do not sell your personal information to third parties.

8. International Data Transfers

As part of our services, your personal information may be transferred to educational institutions and service providers located outside your country of residence, including countries in Europe, North America, Asia, Australia, and other regions.

We take reasonable measures to ensure that such transfers are conducted securely and in compliance with applicable laws.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Secure servers
  • Encrypted communications
  • Password-protected user accounts
  • Access controls
  • Regular security monitoring

While we strive to protect your information, no method of transmission over the internet can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Meet legal and regulatory obligations
  • Resolve disputes
  • Enforce agreements

When information is no longer required, it will be securely deleted or anonymized.

11. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve user experience
  • Remember user preferences
  • Analyze website traffic
  • Enhance website security

Users may disable cookies through browser settings, although some website features may not function properly.

12. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request data portability
  • Lodge a complaint with a data protection authority

Requests can be submitted through our contact details below.

13. Children’s Privacy

Our services may be used by students under the age of 18. Where required by law, we may seek parental or guardian consent before collecting or processing personal information from minors.

14. Third-Party Websites

Our website may contain links to third-party websites, universities, scholarship providers, and partner organizations.

We are not responsible for the privacy practices or content of third-party websites. Users are encouraged to review their privacy policies separately.

15. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically.

Any changes will be posted on this page together with the revised effective date. Continued use of our services after such changes constitutes acceptance of the updated policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

ApplyUni Abroad
Supreme IAG Services

Email: info@applyuniabroad.com
Website: www.applyuniabroad.com

You may also contact us to:

  • Access your data
  • Correct your information
  • Request deletion of your information
  • Withdraw consent
  • Submit privacy-related complaints

17. Consent

By using the ApplyUni Abroad website, creating an account, submitting an application, or using any of our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.